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Context Help

If you lose your way inside our Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A pop-up window will appear. It contains thorough info about all the operations that you can carry out on the given page. Each popup appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast range of how-to video clips describing how to use our Control Panel. They're meant for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can quickly become familiar with our Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you searching for, take a peek at our comprehensive Frequently Asked Questions database, which contains questions asked by real users and provides real solutions. We constantly "revamp" our FAQ section with new articles in an attempt to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ database either, you can touch base with our fantastic team of customer service technicians available 24-7-365 and ready to help you with any problem. Each trouble ticket you submit will be responded to within 60 minutes (the average support ticket response time is only twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 218979

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com