Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Response Warranty

  • Our group of qualified professionals will do their best to respond to your assistance enquiries in approximately 1 hour. If, however, the situation you have encountered demands some help from our Admin =Dept,= we are going to forward the ticket to the technician in charge and will write a reply to notify you.

  • Top quality support service
  • Professional Customer Help And Support Service

  • We give you round the clock technical support through a super–fast ticket program included in your Control Panel. You may email us anytime about any of the applications that come installed in advance on your virtual server, this includes the chosen OS, the server administration panel and our in–house produced Web Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Web Control Panel that comes cost–free with your VPS offers you an inbuilt article base. You can find a range of exhaustive how to content articles and a variety of step by step video training materials that show all the fundamental site supervision tasks. You can start using them by pressing the Help or Video control keys in the upper right corner of each Control Panel section.